Privacy Policy
At Pecan Studio, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
Our Commitment to Your Privacy
We believe in transparency and giving you control over your data. We never sell your personal information to third parties, and we only collect data that is necessary to provide you with the best possible service.
Information We Collect
We collect information that you provide directly to us and information that is automatically collected when you use our services.
Information You Provide
- Contact information (name, email address, phone number)
- Billing information (processed securely through Stripe)
- Business information (company name, website URL)
- Communication preferences
- Any other information you choose to provide
Automatically Collected Information
- Device information (browser type, operating system)
- IP address and location data
- Usage data (pages visited, time spent on site)
- Cookies and similar tracking technologies
- Referral source information
How We Use Your Information
We use the information we collect for various purposes to provide and improve our services.
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send promotional communications (with your consent)
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions
- Personalize and improve your experience
- Comply with legal obligations
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- SSL/TLS encryption for data in transit
- Secure payment processing through Stripe
- Regular security assessments and updates
- Limited access to personal information
- Employee training on data protection
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the data, the potential risk of harm, and applicable legal requirements.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request limitation of processing
To exercise any of these rights, please contact us at support@pecanstudio.com.
Third-Party Services
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
International Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to the United States and other countries where we operate.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Have Questions About Your Privacy?
We're here to help. Reach out to us with any privacy-related questions or concerns.